How We Can Help

Order issues: Wrong item, damaged product, missing order. Contact us with your order number and we'll resolve it.

Shipping questions: Tracking updates, delivery estimates, address changes. We've got you.

Product questions: Strain recommendations, lab results, storage tips. Ask anything.

Returns and refunds: See our Shipping & Returns policy. Reach out and we'll walk you through it.

Wholesale: Interested in carrying DRUGS? Contact us with details about your operation.

Quick Links

Track your order. Enter your order ID and email to check status and tracking.

Read our FAQ. Answers to the most common questions about THCA, legality, shipping, and more.

Shipping & Returns policy. Full details on shipping times, restricted states, and return process.

Lab Results. View Certificates of Analysis for every product and batch.

Wholesale inquiries. Interested in carrying DRUGS in your shop? Submit an inquiry.

Our Commitment

Every message gets a personal response from someone who knows the product. We don't use chatbots. We don't use outsourced support centers. We don't route you through automated phone trees. When you reach out to DRUGS, a real person reads your message and responds with a real answer.

Business hours: Monday through Friday, 9:00 AM to 6:00 PM EST. Messages received outside business hours are answered the next business day. Most inquiries are resolved within a few hours.