JSM Holdings ("DRUGS," "we," "us," or "our") operates the website smokedrugs.net. This Privacy Policy describes how we collect, use, and share information when you visit our site or make a purchase.

Information We Collect

Information you provide: When you place an order or contact us, we collect your name, email address, phone number, shipping address, and payment-related information (processed securely via our third-party payment processor. We never store your card details on our servers).

Automatically collected information: When you visit our site, we may collect your IP address, browser type, operating system, referring URL, pages visited, and timestamps. This data is used for security, fraud prevention, and to improve the site experience.

How We Use Your Information

We use the information we collect to: process and fulfill your orders, send order confirmations and shipping updates, respond to your inquiries and support requests, improve our site and products, comply with legal obligations, and prevent fraud.

Information Sharing

We do not sell, rent, or trade your personal information. We share data only with: our payment processor (Bankful) to complete transactions, shipping carriers (USPS) to deliver your order, email infrastructure to send transactional messages, and law enforcement if required by law.

Payment Security

All payment transactions are processed through Bankful, a PCI-compliant third-party payment processor. Your credit card information is never stored on, processed by, or transmitted through our servers.

Cookies and Tracking Technologies

We use essential cookies to maintain your shopping cart session, CSRF protection, and age verification status. Session cookies expire when you close your browser.

We also use Google Analytics 4 (GA4), a web analytics service provided by Google LLC, to understand how visitors interact with our site. GA4 uses cookies and similar tracking technologies to collect anonymized usage data such as pages visited, session duration, and referring sources. This data helps us improve the site experience. Google may transfer this data to servers in the United States.

You may opt out of analytics cookies by declining cookies via our cookie consent banner, or by installing the Google Analytics Opt-out Browser Add-on. You can also manage cookies through your browser settings.

Age Verification

We collect age verification consent (21+ confirmation) through our age gate. We do not collect government-issued identification through the age gate. Additional age verification may be required at the point of delivery.

Data Retention

Order records are retained for a minimum of 7 years for tax and legal compliance. Contact form submissions are retained for 1 year. You may request deletion of your personal data by contacting us, subject to our legal retention obligations.

Your Rights

You may request access to, correction of, or deletion of your personal data by emailing orders@smokedrugs.net. We will respond within 30 days.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with additional rights regarding your personal information. Under these laws, you have the right to: know what personal information we collect about you and how it is used, request deletion of your personal information (subject to legal exceptions), opt out of the sale or sharing of your personal information, and not be discriminated against for exercising your privacy rights.

We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising purposes. The analytics data collected via Google Analytics is used solely for internal site improvement and is not sold to or shared with third parties for their own commercial purposes.

To exercise any of these rights, email orders@smokedrugs.net with the subject line "California Privacy Request." We will verify your identity and respond within 45 days as required by law.

Data Breach Notification

In the unlikely event of a data breach involving your personal information, we will notify affected individuals and relevant regulatory authorities in accordance with applicable state and federal law. Notification will be provided within the timeframes required by the laws of your state of residence.

Third-Party Links

Our site may contain links to third-party websites, including social media platforms such as Instagram and X (Twitter). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact

Questions about this Privacy Policy? Email orders@smokedrugs.net.